Hi-Tech's qualified engineering staff are dedicated to servicing and maintaining Panasonic, NEC, BT, LG and Samsung telephone equipment. We also have packages available for computer systems and networks.
Each highly trained technician is equipped with specialist tools, key spare parts and a standard of knowledge that is unsurpassed in the industry.
Our In-house support team means that in many cases we can rectify problems remotely and without the need to contact the manufacturer. However in the event of you needing a site visit, on-site technical support engineers ensures problem diagnosis and resolution including replacement of faulty components with a 4 hour response time. We also repair systems that are not covered by ourselves.
Hi-Tech Partner Program
Looking for the missing piece in your profit puzzle? The Hi-Tech Group Partner Program is like no other. All the pieces of the program have been specially designed by the professionals at Hi-Tech Group to save you and your business from extensive repair costs, excessive down time, and lost opportunities.
While Hi-Tech Group offers the most extensive New System Warranty, it’s always a good idea to consider a comprehensive maintenance program regardless of your system.
The Hi-Tech Group Partner Program includes:
Parts and Labour to Maintain Telecommunications Equipment
Priority Scheduling for Moves, Adds, and Changes
Priority Dispatch on all Service Calls
Guarantee of "Inventory on Hand"
Annual Preventative Maintenance Visit
Backup and Archiving of System Programming
Free Consultation, Including System Expansion and Design
Telephone Company Coordination and Diagnosis
Free Additional Training and User Guides
Free Replacement of Defective Base and Handset Cords
Hi-Tech Group supplies, installs and maintains NEW and RECONDITIONEDtelephone systems from Panasonic, NEC, BT and Samsung. We also supply Voicemail Systems, Handsets, Headsets, Call management, Call recording and Music on Hold systems. We specialise in the installation of data networks and converged systems and VoIP systems. For all your telephone needs call us on 0330 300 1011 0r e-mail us firstname.lastname@example.org and we will find a tailored solution for your needs.