,
 Call Recording

New Telephone Systems Reconditioned Systems Telephone Handsets Telephone Headsets Telephone Maintenance Voice Mail Music On Hold Discounted Lines & Calls Cat5,Cat6 & Data Cabling Installation Services Broadband Call Recording UPS & Battery Back Up Cordless Phones Conference Phones VoIP Phones Door Entry PA Systems BrochuresSite Map

Call us on 0330 300 1011

Tru Call Recording

  • Works on any phone system
  • Records all incoming and outgoing calls
  • Ideal for call centre managers, IT managers and financial directors
  • Sterio recording for greater playback clarity
  • Triple DES encryption for tamper-proof recordings
  • ISDN30, ISDN2, analogue, IP recording or mixable
  • Easy expansion with no change of software or hardware
  • Secure recording unit housed in PC drive bay
  • Huge choice of channels and options
  • Call for PC specifications

Choose from:

  • Trunk recording system with search by DDI, notes,time, date, duration, CLI, dialed number
  • Extension maching system with dual waveform player and search by extension number
  • Extension maching system also includes the ability to clip part os a call and colour code label it for easy reply

Options:

  • Voice firewall to protect against PBX hacking
  • Your calls are being recorded message
  • Live wallboard on basic trunk recorder
  • Pause record for PCI credit card complience
  • Active recording module for blackberry mobiles
  • Web browser access to recordings
  • Intergrated call management
  • Voice firewall as a stand alone or add on for any PBX without the need for MUX
Analogue Call Recording
  • 4 or 8 Analogue lines
  • Extension information is available matched to recordings made on the trunk with 100% accuracy
  • Compressed recordings
  • 3DES Encrypted recordings
  • Unlimited no of calls in the database
  • Upgradeable
ISDN2 Call Recording
  • 2 - 4 or 8 channels
  • Completely scaleable from 1 to thousands of channels
  • Extension information is available matched to recordings made on the trunk with 100% accuracy
  • So the inside party can be distinguished from the customer and to be suitable for speech analytics gives a sterio output
  • Low level or high level API available
  • Compressed recordings
  • 3DES Encrypted recordings
  • Unlimited no of calls in the database
  • Upgradeable
ISDN30 Call Recording
  • 8 - 16 - 24 or 30 Channels available
  • Completely scaleable from 1 to thousands of channels
  • Extension information is available matched to recordings made on the trunk with 100% accuracy
  • So the inside party can be distinguished from the customer and to be suitable for speech analytics gives a sterio output
  • Low level or high level API available
  • Compressed recordings
  • 3DES Encrypted recordings
  • Unlimited no of calls in the database
  • Upgradeable
IP Call Recording
  • 8 - 16 or 24 Channels of SIP or cisco skinny extensions
  • Extension information is available matched to recordings made on the trunk with 100% accuracy
  • So the inside party can be distinguished from the customer and to be suitable for speech analytics gives a sterio output
  • Compressed recordings
  • 3DES Encrypted recordings
  • Unlimited no of calls in the database
  • Upgradeable
 

______________________________________________________________________________________________________________________________

"Say what we do and do what we say"

Hi-Tech Group supplies, installs and maintains NEW and RECONDITIONED telephone systems from Panasonic, NEC, BT and Samsung. We also supply Voicemail Systems, Handsets, Headsets, Call management, Call recording and Music on Hold systems. We specialise in the installation of data networks and converged systems and VoIP systems. For all your telephone needs call us on 0330 300 1011 0r e-mail us sales@hitechinstallations.co.uk and we will find a tailored solution for your needs.